HIPAA Acknowledgement, Financial Policy and Membership Policy

HIPAA ACKNOWLEDGEMENT AND CONSENT

I. CONSENT FOR TREATMENT: I hereby consent to the performance of medical treatment as deemed necessary or advisable by my physician(s) at Baker Health. I hereby consent to the performance of all nursing and technical procedures and tests as directed by my physician(s) at Baker Health. I understand that my medical care may require the collection of samples, including fluids or tissues, from my body. This may include having blood drawn or tissues removed during tests, treatment, or surgery. Further, I understand that should any medical personnel or other person(s) be exposed or report an exposure to my blood or body fluids, my blood will be tested for blood borne infections including Hepatitis B and C as well as HIV/AIDS. I am aware that the practice of medicine and surgery is not an exact science and I acknowledge that no guarantees have been made to me as a result of treatments or examination. I have the right to refuse tests or treatment (as far as the law allows) and to be told what might happen if I do. I have the right not to have any photos or videos taken of me unless I agree to this, except as needed to treat me. I intend that this consent is continuing in nature even after a specific diagnosis has been made and treatment recommended. This consent will remain in full force until revoked in writing.

II. NOTICE OF PRIVACY PRACTICES: Our Notice of Privacy Practices provides information about how we may use and disclose protected health information (PHI) about you. The notice contains a Member Rights section describing your rights under the law. You have the right to review our notice

before signing this acknowledgement. The terms of our notice may change. If we change our notice, you may request a revised copy by contacting our office or you will receive a new notice the next time you are treated at our office. Baker Health provides this form to comply with the Health Information Portability and Accountability Act of 1996 (HIPAA).

The Member understands that:

  • Baker Health has a Notice of Privacy Practices and that the Member has the opportunity to review this notice.
  • Protected health information may be disclosed or used for treatments payment or health care operations.
  • Baker Health reserves the right to change the notice of privacy practices.

I give permission for my protected health information to be disclosed for purposes of communicating results, findings, and care decisions my primary care physician(s), specialty care physician(s), and/or any health care provider(s) or facility(ies) to facilitate my treatment and continuity of care. Please note that this does not allow these individuals to obtain copies of my medical records without a complete and valid authorization from me.

III. ELECTION TO ELECTRONICALLY TRANSMIT MEDICAL INFORMATION: I authorize Baker Health to provide a copy of the medical record of my treatment and a summary of care record to my primary care physician(s), specialty care physician(s), and/or any health care provider(s) or facility(ies) to facilitate my treatment and continuity of care. I understand that information disclosed under this paragraph may include, among other things, confidential HIV-related information and other information relating to sexually transmitted or communicable diseases, information relating to drug or alcohol abuse and/or dependence mental or behavioral health information (excluding psychotherapy notes), genetic testing information, and/or abortion-related information.

IV. PARTICIPATION IN HEALTH INFORMATION EXCHANGE(S): Federal and state laws may permit Baker Health to participate in organizations with other healthcare providers, insurers, and/or other health care industry participants and their subcontractors in order for these individuals and entities to share my health information with one another to accomplish goals that may include but not be limited to: improving the accuracy and increasing the availability of my health records; decreasing the time needed to access my information; aggregating and comparing my information for quality improvement purposes; and such other purposes as may be permitted by law. I hereby authorize Baker Health to provide a copy of my medical record or portions thereof to any health information exchange or network with which Baker Health participates and to any other participant in such health information exchange or network for purposes of treatment, payment, health care operations, and the purposes discussed above, and in accordance with the terms of the participation agreement for that health information exchange or network. A full list of health information exchanges and/or networks with which Baker Health participates may be found in the Notice of Privacy Practices, which is available on Baker Health’s website. The list may be updated from time to time if and when Baker Health participates with new health information exchanges or networks. I understand that information disclosed under this paragraph may include, among other things, confidential HIV-related information and other information relating to sexually transmitted or communicable diseases, information relating to drug or alcohol abuse and/or dependence, mental or behavioral health information (excluding psychotherapy notes), genetic testing information, and/or abortion-related information. I understand that I may, by placing my request in writing to the Privacy Officer, revoke this authorization at any time. However, I understand that a healthcare organization cannot take back information that has already been released under this authorization. This authorization will expire upon revocation.

V. EMAIL AND TEXT COMMUNICATIONS: If at any time I provide an email or text address at which I may be contacted or download and access the Baker Health mobile application, I consent to receive calls or text messages or texts via the Baker Health mobile application, including but not restricted to communications regarding billing and payment for items and services, unless I notify Baker Health to the contrary in writing. In this section, calls and text messages include but are not restricted to pre-recorded messages, artificial voice messages, automatic telephone dialing devices, text messages via the Baker Health mobile application or other computer-assisted technology, or by electronic mail, text messaging, or by any other form of electronic communication from Baker Health, its affiliates, contractors, services, clinical providers, attorneys, or agents, including collection agencies. Baker Health may contact me via email and/or text messaging and/or texts on the Baker Health mobile application to remind me of an appointment, to obtain feedback on my experience with Baker Health’s healthcare team, and to provide general health reminders/information.

VI. AUTHORIZATION TO RELEASE INFORMATION: If I am covered by Medicare or Medicaid, I authorize the release of healthcare information to the Social Security Administration or its intermediaries or carriers for payment of a Medicare claim or to the appropriate state agency for payment of a Medicaid claim. I understand Baker Health does not participate in Medicaid. I certify the information given by me in applying for payment under Title XVIII of the Social Security Act (Medicare) is correct. I request that payment of assignment benefits be made on my behalf.

I acknowledge receipt of this HIPAA Acknowledgement and Consent Form. I further acknowledge that I have been given the opportunity to ask questions.

Date: Member DOB:

FINANCIAL POLICY

Thank you for choosing Baker Health. Our Financial Policy is set out below. Baker health is committed to providing you with an enhanced healthcare experience focused on optimizing your health. If you have any questions or concerns about our payment policies, please do not hesitate to ask our Team.

  1. Your insurance will be filed as a courtesy to you; however you are responsible for the entire bill. All co- payments, unmet deductibles and other Member responsible services must be paid on the day of the visit. If your insurance carrier applies the billed charges to your deductible, denies the services, or considers the services non-covered, you are responsible for payment of the service. If you do not have insurance, payment in full will be expected at the time of the visit.
  2. In the event your insurance company does not pay the claim within a reasonable amount of time (45-60 days), then you may become responsible for the bill. If payment is not received within a reasonable amount of time from the guarantor, or if we receive returned mail as undeliverable, we reserve the right to place your account with an outside collection agency.
  3. If your insurance plan requires a referral or prior authorization, you must present this along with your insurance ID at each visit. If you do not have the referral when you arrive for your appointment, payment for the visit becomes your responsibility.
  4. If payment is not received within a reasonable amount of time from the guarantor or if we receive returned mail as undeliverable we will place your account with an outside collection agency.
  5. By signing this Financial Policy, I agree:
    1. to pay Baker Health in accordance with its regular rates and terms, and if the account is referred to an attorney or agency for collections, to pay reasonable attorney' fees and collection expenses,
    2. to assign to Baker Health all insurance benefits for services provided.
    3. that I am responsible for charges not covered by insurance.
    4. the obligation to pay Baker Health may not be deferred for any reason, including pending legal actions against other parties to recover medical costs.

I understand and consent to this Financial Policy.

Date: Member DOB:

MEMBERSHIP POLICY

We are honored to welcome you to Baker Health. As a Member, you have access to enhanced services. These services include, among other things, 24/7 access to your doctor and care team through our proprietary mobile application, same-day appointment access 7 days/week, comprehensive care coordination, discounted vitamin infusions and free yoga classes. The Baker Health Team is dedicated to providing you with an elevated health care experience at every interaction.

Effective December 1, 2024, by enrolling in Membership, you agree to an annual Membership fee of $200 that is nonrefundable and automatically renewable. Your subscription shall be activated 30 days after enrollment. Your annual subscription may only be canceled at the end of the term of your subscription. If you cancel your Membership and the term of your subscription has not expired, you can continue to use your subscription until the end of the term of your subscription. We are not able to refund any portion of the annual Membership fee. Due to limited capacity and increased new Member interest, if you choose to cancel your subscription, we are unable to accommodate re-enrollment.

For Members enrolled prior to December 1, 2024, your Membership fees that were applicable at the time of your enrollment will be honored. However, the terms of this Membership Policy are applicable.

Baker Health allows family Membership accounts to be set up by a single person within a family. The person managing a family’s Membership may enroll and cancel Membership in accordance with our terms of service. Your Membership status will be visible to the person managing your family’s Membership account. Your medical information will not be visible to the person handling your Membership account.

At Baker Health, we are committed to always treating our Members with the utmost respect and care. By agreeing to Membership, you agree to treat the Baker Health Team with respect and professionalism. Disrespectful behavior towards Baker Health Team Members, including verbal abuse, harassment or inappropriate communication, is prohibited. For Members that violate this policy, your Membership will be canceled immediately and you will not be eligible for a refund. In addition, you will be barred from future Membership.

You agree that you are responsible for the Membership fee for you and any family members that you choose to enroll in Membership. Please note this fee may change from time-to-time. You will be notified in advance of any such changes.

For any questions about your family’s Membership, email us at [email protected].

I understand and consent to this Membership Policy.

Date: Member DOB:
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